Our Services
Douglas Companies, Inc. sets itself apart from other convenience distributors by the Outstanding Customer Service and Support that we provide our customers. We take great pride in our hands-on business approach. Great Relationships is the heart of our business and the catalyst to our success. Douglas Companies is proactive when working with our customers to generate ideas and find solutions.
- We strive to always be on the cutting edge of convenience products and trends.
- We also offer many programs and services to grow our customers business.
- We are proactive when working with our customers to address customer inquiries and in problem solving.
Sales & Marketing Support
Our sales team is comprised of seasoned professionals who bring a wealth of industry knowledge and hands-on experience to every client interaction. With a deep understanding of products, market trends, and customer needs, our representatives are equipped to provide expert guidance, tailored solutions, and exceptional service that drives results and builds lasting relationships.
Our manufacturer programs are designed to deliver maximum value through strategic partnerships, competitive pricing, and comprehensive support. These programs streamline the supply chain, enhance product availability, and offer exclusive incentives—empowering businesses to operate more efficiently and profitably while staying ahead in a competitive market.
Our Food Service Programs are tailored to meet the unique demands of the industry, offering reliable product sourcing, customized solutions, and dedicated support. We provide the tools, training, and resources needed to improve efficiency, ensure quality, and enhance customer satisfaction.
Our Proven Delivery Team is committed to accuracy, timeliness, and professionalism with every order. Backed by years of experience and a strong logistics network, they ensure your products arrive safely and on schedule. You can count on our team for consistent, dependable service that keeps your operations running smoothly.
Our reliable ordering system makes it easy to get what you need, when you need it. With user-friendly platforms, accurate inventory tracking, and responsive customer support, we ensure a seamless ordering experience from start to finish. Count on us for efficiency, consistency, and peace of mind with every order.
We prioritize precision with every order to ensure you receive exactly what you requested—on time and in perfect condition. Our meticulous processes, quality checks, and attention to detail help minimize errors and maximize satisfaction. With our commitment to order accuracy, you can trust us to keep your operations running smoothly.
Our Full-Time Merchandising Team is dedicated to keeping your shelves stocked, organized, and visually appealing. With a keen eye for detail and a deep understanding of consumer trends, they ensure optimal product placement and presentation to drive sales and enhance the shopping experience. Their hands-on support helps you maintain a polished and profitable retail environment.
Our expertly designed Plan-O-Grams take the guesswork out of product placement, helping you maximize space, increase sales, and improve the customer shopping experience. Based on data-driven insights and proven merchandising strategies, these visual guides ensure consistent, efficient store layouts that highlight key products and drive performance.
Our Annual Trade Show is a premier event that brings together industry experts and customers for a day of discovery, networking, and exclusive deals. Explore new products, learn about the latest trends, and connect with key partners—all in one dynamic setting designed to inspire growth and strengthen business relationships.
Douglas Companies, Inc., in partnership with our valued vendors, offers you the chance to win an unforgettable trip for two to a stunning destination! As part of our Annual Trip Program, this exclusive opportunity rewards your hard work and continued support. Enjoy a well-deserved getaway while celebrating your success with fellow industry professionals in a beautiful, relaxing setting.
We are proud at Douglas Companies to have a Sales Team made up of seasoned convenience industry professionals. Our Sales Team each have an average of 15 years experience in the convenience industry. Our company is committed to continuously educating our sales force on current industry programs and statistics. Our customers can have confidence that the Douglas Team “knows their stuff” as we assist each retail outlet in order placement, merchandising support and category management.
We are proud at Douglas Companies to have a Sales Team made up of seasoned convenience industry professionals. Our Sales Team each have an average of 15 years experience in the convenience industry. Our company is committed to continuously educating our sales force on current industry programs and statistics. Our customers can have confidence that the Douglas Team “knows their stuff” as we assist each retail outlet in order placement, merchandising support and category management.
We are proud at Douglas Companies to have a Sales Team made up of seasoned convenience industry professionals. Our Sales Team each have an average of 15 years experience in the convenience industry. Our company is committed to continuously educating our sales force on current industry programs and statistics. Our customers can have confidence that the Douglas Team “knows their stuff” as we assist each retail outlet in order placement, merchandising support and category management.
We are proud at Douglas Companies to have a Sales Team made up of seasoned convenience industry professionals. Our Sales Team each have an average of 15 years experience in the convenience industry. Our company is committed to continuously educating our sales force on current industry programs and statistics. Our customers can have confidence that the Douglas Team “knows their stuff” as we assist each retail outlet in order placement, merchandising support and category management.
Merchandising Support
The Douglas Companies offers many Valuable Merchandising benefits including:
- The best Merchandising Racks
in the Convenience industry. - Shelving Fixtures at Competitive Pricing
- Shelf Labels that are updated regularly. The Douglas Sales staff carries individual Shelf Label printers with them to insure speedy shelf tag updates. We can also provide Shelf Labels with customized SRPs.
- Category Management
- Store Set/Reset Assistance and Expertise
Business Management Information Services
The Douglas Companies offers many Management Information Services including:
- Electronic Ordering via MOBI or PC
- Customized Retail Pricing
- Complete Internet Web Site Capability through Power Net
- Monthly Order Guides
- Historical Order Guides
- Velocity and Profit Reports
- Product Ranking Reports
- Customized Invoicing
- UPC Information
- Electronic Data Interchange (EDI)
Douglas Companies is a proud member of WAM, the nation’s leading Retailer Accrual Program.
WAM is a program designed by the leading convenience product Manufacturers and over twenty leading Wholesale Distributors located nationwide to promote programs for the convenience trade. WAM was developed exclusively for independents and small business chains. The WAM venue makes available to smaller retail operators the same promotions, shippers, and programs that are usually reserved for the mega-chain groups. Douglas Companies is a 20+ year member of WAM.
We are very proud of the opportunities that this relationship has afforded our customers in both accrual monies and in outstanding programs.